Resolver (Training and Events) Ltd  presents

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The questions addressed will include:-

 

* What is the range of ODR processes?

 

* What ODR systems are currently operational and available?

 

* How can ODR benefit business?

 

* How can ADR professionals benefit from ODR?

 

* What results have emerged from operating ODR systems?

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* What is the impact, positive and negative, of ODR on Access to Justice?

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* What standards are required and what ethical principles may come into play, to avoid,  for example, frequent users, such a insurance claims handlers,  being able to gain advantage over the first time user.

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* Which court system are adopting ODR and with what result?

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* What is the Blockchain, how does it operate,  and why is it relevant to the future of ODR?

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* What are Smart Contracts and how are they produced?

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* What coding content of Smart Contracts could focus on resolving disputes through automated means?

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* Do smart contracts containing automated resolution functionality present a threat or, as disputes around subjective assessment (eg quality) often require human opinion to resolve, an opportunity to arbitrators, adjudicators and ombudsmen? 

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There will be simulations of online mediation and online arbitration as well as a live apolitical negotiation of the Brexit deal between the United Kingdom and the European Union. This will be a serious approach to the use of Artificial Intelligence  in ODR to aid the resolution of a complex multi-issue negotiation. The simulation will aid the negotiators with data from various  published impact studies to facilitate negotiation based on objective factors with no impact of politics.