Major Companies Breaching New Consumer Laws
I will be presenting evidence on May 23rd 2016 to the Westminster Legal Policy Forum and on the 24th to a conference at the Peace...
New Years Resolutions To Rise?
The 1st October 2015 was quite a momentous day for ADR (Alternative Dispute Resolution) and ODR (Online Dispute Resolution). Its just a...
New Requirements on Retailers to Inform Customers from 1/10/15 of Forms of Alternative Dispute Resol
As from the 1st October 2015 it will be an offence for any business selling goods or services to people buying other than for the purpose...
Westminster Business Forum
I was pleased to be invited to speak at a recent (5th February) Westminster Business Forum on the forthcoming changes in consumer law and...
Different perspectives – A strategic approach to change in the ADR industry
By Tresca Rodrigues The alternative dispute resolution (ADR) industry is at a pivotal point of change and its ability to respond...
The Unintended Consequences of the New EU Law on ADR/ODR?
"You do not examine legislation in the light of the benefits it will convey if properly administered, but in the light of the wrongs it...